Dear Gary:
Just a short note to ' thank-you ' for working so well with me during my last visit. I have always read the guarantee that you have stated, but never really thought too much about it. I have never had to because your service is always outstanding...and it continues to be so. I was not completely comfortable with the grey color percentage during my last visit...and you immediately came to my rescue and made me feel very comfortable...you GUARANTEED your product and service and fixed the problem. I have thought about what to say to convey my thanks..and the best words are THANK-YOU!
I will be happy to recommend your service to anyone. "
Best Regards,
Steve S., Waco, Texas Business Executive